Love Your Tutor Guarantee

The right tutor
for your child.
Or your money back.

We carefully match your child with an expert tutor, then let them meet for free. If the fit isn’t right after your first two paid lessons, we’ll give you a full refund.

100% money-back guarantee

100% refund if the tutor isn’t right.

Book a Free Consultation Call 07401 191766

Online 1:1 tutoring from £60/hour. New students only. Terms apply.

Smiling student taking notes during a live online 1:1 tutoring session with her tutor on a laptop
Recommended By
Good Schools Guide
★ Trustpilot
4.9 ★★★★★
Excellent
Google
4.8 ★★★★★
Reviews On Google
f Facebook
100%
Recommend On Facebook

How the guarantee works

Free consultation
and tutor match

Free intro session
with your tutor

First two
paid lessons

Not right?
Full refund

Email us within 7 days of the second paid lesson. We refund those lessons in full.

We’re confident in our tutors. Because we’re selective about who becomes one.

We don’t leave you to sift through dozens of tutor profiles and hope for the best.

We carefully vet our tutors, understand what your child needs, and recommend the person we believe is the best match.

We’d rather refund two lessons than keep your child working with the wrong tutor.

✓

Enhanced DBS checked and reference-verified before they meet your child.

✓

We prioritise examiners, heads of department and proven subject specialists.

✓

One carefully chosen tutor match, not a shortlist of profiles.

A straightforward guarantee. No small-print surprises.

100% money-back guarantee

Covered

If the tutor fit isn’t right, we’ll refund the full fee you paid. You don’t need a reason.

Not covered

  • Missed lessons
  • Cancellations with less than 24 hours’ notice
  • Lessons outside the guarantee window
  • Exam results

Read the full terms

Questions about the guarantee

Email tutoring@tailoredtutors.co.uk from your booking email address, or reply to any of our booking emails. Do it within 7 days of the second paid lesson, or the first if you stop after one. We won’t ask you to justify it or to take another lesson first.
Within 14 days of a valid claim, to your original payment method, with no deduction. Your bank may take a few more days to show it.
That’s what the free introductory session is for. If you go ahead and the first or second paid lesson still isn’t right, you don’t pay for those lessons. No need to prove anything.
No. The introductory session is free, so the guarantee covers the two paid lessons after it.
No. No upfront package and no long-term commitment. Normal booking and cancellation terms apply to the lessons you book.
Yes, if you’d like. We may offer to match a different tutor, but it’s optional. It’s never a condition of the refund.
No. It’s about the fit of the tutor, not an exam result.
No. This guarantee is for 1:1 tutoring. The online A Level course memberships have their own terms.

Meet your tutor free.

Book a free consultation. We match a tutor, you meet them free, and your first two paid lessons are covered by the Love Your Tutor Guarantee.

Book a Free Consultation

Tutoring from £60 an hour. Love Your Tutor Guarantee terms